Problems we assess
Cameras showing no picture, recorders that will not start, footage not saving, remote viewing that has stopped, blurry images, storage faults and systems showing warning messages.
What to send
Tell us whether one camera or the whole system is affected, roughly how old the equipment is, and whether anything changed recently, such as a power cut, router replacement or building work. A clear photo of the recorder screen can help with the first assessment.
Before repair work begins
We explain the likely fault, the diagnostic or attendance charge where applicable, and what further work may be required. Parts availability and compatibility can affect the repair time and price.
Existing systems
We can assess many common brands and older analog, HD or IP systems, including systems installed by another company. This depends on compatibility, available parts and the condition of the equipment.